Effective Date: May, 2024

At House and Hound Gauteng Pet Sitters, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, contact details (such as email address and phone number), billing information, and any other details you provide when booking our services.

Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and operating system when you visit our website.

Cookies: Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

To process your bookings and manage your account.

To communicate with you regarding our services and promotions.

To improve our website and services based on user feedback.

To ensure compliance with legal obligations.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website and providing our services (e.g., payment processors).

To comply with legal obligations or respond to lawful requests from public authorities.

To protect our rights, privacy, safety, or property, or that of others.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections to any inaccurate or incomplete information.

Withdraw consent for us to process your personal information at any time.

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Phone: 061 801 2921

Email: bookings@houseandhound.co.za

Thank you for trusting House and Hound Gauteng Pet Sitters with your pet care needs!

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